These terms govern your use of the Vinfarm Solutions farm management application (app.vinfarm.co.ke), this website (vinfarm.co.ke), and any related services. By creating an account or using our services you agree to these terms. If you do not agree, please do not use our services.
Vinfarm Solutions is a Kenyan farm management software business operating under the brand AgriPlan by Vinfarm Solutions. Our registered contact address is Eldoret, Uasin Gishu County, Kenya.
References to "we", "us", or "Vinfarm" in these terms refer to Vinfarm Solutions. References to "you" or "user" refer to the person or business that has created an account.
To use AgriPlan you must create an account with a valid email address. You are responsible for:
You must be at least 18 years old to create an account. By registering you confirm that you are 18 or older.
One account corresponds to one farm (or up to three farms on the Premium plan). You may not share your account credentials with other people outside your farm.
AgriPlan is offered on three plans: Free Trial, Pro (KSh 500/month or KSh 5,000/year), and Premium (KSh 1,500/month or KSh 15,000/year). Plan features are described on our pricing page and may be updated from time to time.
Payments are processed through our secure payment partner (Pesapal). We accept M-Pesa, card, and bank transfer. All amounts are in Kenyan Shillings (KES) unless otherwise stated.
Subscriptions are billed at the start of each billing period (monthly or yearly). Yearly subscribers receive approximately 17% savings compared to monthly billing.
If a payment fails, your account will revert to read-only mode. Your data is never deleted due to non-payment. You can reactivate at any time by completing a successful payment.
We do not offer refunds for partial billing periods. If you cancel mid-period, you retain access until the end of the period you paid for. Yearly subscribers who cancel within 7 days of their annual renewal may request a pro-rata refund by contacting us.
New accounts receive a 30-day free trial with full Pro plan access. No payment card is required to start the trial.
At the end of the trial, your account automatically converts to read-only mode — you can view all your data but cannot add new records until you subscribe to a paid plan. Your data is retained indefinitely and is never deleted.
You agree not to use our services to:
We reserve the right to suspend or terminate accounts that violate these terms without prior notice.
Your farm data belongs to you. We do not sell your data to third parties. We process your data solely to provide the AgriPlan service.
You can export a full backup of your farm data at any time from within the app. If you close your account and request data deletion, we will delete your personal data within 30 days, except where we are legally required to retain it.
For full details on how we handle your data, see our Privacy Policy.
The AgriPlan software, design, brand, and content on vinfarm.co.ke are owned by Vinfarm Solutions. You are granted a limited, non-exclusive, non-transferable licence to use AgriPlan for your own farm management purposes.
You retain full ownership of the farm data you enter into the app.
We aim to keep AgriPlan available at all times. However, we do not guarantee uninterrupted service. We may take the service offline for maintenance, upgrades, or reasons beyond our control (e.g. third-party infrastructure outages).
AgriPlan is offline-first: the mobile/web app stores your data locally and syncs when connectivity is available, so short outages typically do not affect your ability to record data.
To the maximum extent permitted by Kenyan law, Vinfarm Solutions is not liable for:
Our total liability to you in any 12-month period is capped at the total subscription fees you paid to us in that period.
Nothing in these terms limits liability for fraud, death, or personal injury caused by our negligence.
You may cancel your subscription at any time from within the app under Settings → Billing. Cancellation takes effect at the end of the current billing period.
We may suspend or terminate your account if you violate these terms, or if we decide to discontinue the service (in which case we will give at least 30 days' notice and offer a pro-rata refund).
After termination, your data is retained in read-only form for 90 days, after which it is permanently deleted unless you request earlier deletion.
We may update these terms from time to time. When we do, we will update the "Last updated" date at the top and notify active subscribers by email at least 14 days before significant changes take effect.
Continued use of AgriPlan after the effective date of changes constitutes acceptance of the new terms.
These terms are governed by the laws of the Republic of Kenya. Any disputes shall be resolved in the courts of Eldoret, Uasin Gishu County, Kenya.
The Vinfarm Marketplace connects customers with farmers and suppliers in Vinfarm's network. Vinfarm controls every listing; there are no open seller stores. These terms apply to Find It for Me requests, Ask Vinfarm enquiries and Daily Farm Finds.
13.1 No find, no fee. Submitting a request is free. Vinfarm replies within 24 hours; a reply is an update, not a promise that the item will be found.
13.2 How payment works. When Vinfarm finds a suitable option it sends you an offer showing (a) the seller's price, (b) the Vinfarm sourcing fee and (c) transport, if Vinfarm arranges it. You pay the Vinfarm sourcing fee to Vinfarm by M-Pesa to accept the offer and reserve the item. You pay the seller's price directly to the seller at handover, after you have inspected the item. Vinfarm does not collect or hold money for sellers.
13.3 Reservation. After the sourcing fee is paid, Vinfarm asks the seller to hold the item for the period stated in your offer.
13.4 Refund of the sourcing fee. The sourcing fee is refunded, or carried over to your next request if you prefer, when: the seller cannot deliver or sells the item to someone else; or the item is not as described when you inspect it at handover. The sourcing fee is not refunded if you change your mind after the item has been reserved for you, or if you do not collect it within the agreed time.
13.5 Transport. Transport is quoted separately for each trip. Before you pay the sourcing fee, Vinfarm confirms with you who arranges and pays for transport, pickup or delivery, the transporter and the destination, and, for livestock, the movement documents needed.
13.6 What Vinfarm checks and does not guarantee. Badges (Verified Source, Actual Photos, Recently Updated, Delivery Available, Vet Checked) mean only what is explained on the Marketplace page. Vinfarm asks suppliers for available vaccination, deworming and health records, but an animal is not medically certified unless it shows the Vet Checked badge. Vinfarm does not guarantee the future health, growth, milk or egg production, or breeding performance of any animal.
13.7 Disputes. If something goes wrong, contact Vinfarm on WhatsApp +254 720 336 363 with your request number. Vinfarm handles supplier cancellations, customer cancellations, wrong or not-as-described items, health concerns, transport problems and delivery failures under its standard Marketplace procedures.
Questions about these terms? Contact us: